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Returns Policy

We hope that you'll be delighted with your FITUPS Braces / Suspenders.  However, if you do need to return them please read our returns policy below very carefully.


Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you don't think you have received your refund please check your credit card/bank account statement. Then contact your credit card company/bank as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We only replace items if they are defective or damaged. If you need a replacement item, send us an email at and send your item to: Brindle House, Stonebridge Lane, Long Itchington, CV47 9PT, UK.


To return your product, you should mail your product to:

FITUPS Ltd, Brindle House, Stonebridge Lane Long Itchington GB CV47 9PT

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. 


We’d love to hear your feedback, comments or suggestions for new products or if you require further information please contact us at

or write to us at our registered office FITUPS Ltd, Brindle House, Stonebridge Lane, Long Itchington, Warwickshire, CV47 9PT, UK